At Douglas, we are proud to recognise that our supply chain delivers quality pharmaceutical medicines and products to improve the lives of our patients. Our customers trust that we conduct business in a highly ethical and moral manner. We achieve this through our growing commitment to socially and environmentally responsible procurement, and compliance with all applicable laws and regulations.

Our aim is to achieve quality and excellence in everything that we do, and we expect this commitment from our suppliers for all activities.

Where applicable, laws, regulatory authorisations, or contract terms impose stricter requirements than this Code of Conduct, the supplier must comply with those requirements.

Suppliers are expected to manage their activities systematically to maintain business continuity, meet the standards set forth in this Code of Conduct, and to improve their operations continually.

Douglas must be promptly reported of any breach, non-compliance, or violation of this Code of Conduct.

One of Douglas’ most valuable assets are our supply partners; therefore, we want to ensure that all our suppliers, including suppliers’ parents, affiliates, subsidiaries, and its own suppliers, apply the principles in this Code of Conduct. These principles define our minimum standards of conducting business operations.

Any regulatory non-compliances not covered in this Code of Conduct (e.g., manufacturing or health and safety non-compliance) must be reported to Douglas.

The principles expressed in this Code of Conduct are an important component of our supplier selection, evaluation, and retention.